If your question does not appear on the FAQ page or you have questions to the technical support, please go to our SUPPORT CENTER chapter and ask your question there.
A: Please check the "CONTACT & ABOUT US" -" Where to buy" section of the web site to find the Electrocompaniet in your country, which can provide you with a local dealer.
A: As Electrocompaniet is an international site, it is simply not practical for us to post and keep track of prices for the 45 countries in which our equipment is currently sold. In some parts of the world, it is actually illegal to post suggested prices.
A: Our products are available only through authorized distributors and retailers, not directly.
A: To find a local service center, and to order parts, including remote controls, please find and contact the Electrocompaniet distributor in your country, who can provide you with this information. Go to the "Where to buy" section on the web site and look up your country.
A: It is class AB design .
A: Yes, but this has to be done by a technician and must be verified with our
distributor in your country.
contact information for your distributor on our website.
A: Please contact our local dealer or distributor for ordering spare parts. It is not possible to order direct from Electrocompaniet.
Service manuals are only given to Electrocompaniet authorized service
Electrocompaniet does not recommend any particular brand of cables. We recommend
contacting your Electrocompaniet - dealer since they have the most experience with many brands and
variants of cables.
A: The software upgrade is planned to be 10 of February 2012. If possible it will be released before that date.